Assistant Manager - Client Services
Malta
Overview of the position
The primary purpose of this role is to play an integral and vital part in the smooth running of the Client Administration, enabling the Malta team to provide an efficient, professional service to the clients and entities under management.
Responsibilities:
Coordinate new client onboarding, arrange and participate in client meetings and provide client service management.
Provide support to team members and foster company values.
Provide direct assistance and reporting to Client Manager and Head of Office.
Perform all aspects of corporate and/or trust administration, including the incorporation and dissolution/liquidation of companies and other structures.
Liaise with clients (both internal and/or external), professional advisors and other third parties and intermediaries.
Demonstrate an understanding of financial transactions and prepare documentsin relation to both routine and complex transactions, including minutes and resolutions.
Record all time spent accurately to facilitate invoicing and internal reporting.
Maintain an ongoing relationship with the client to ensure clear commmunciations with an a successful rendering of administration services to the client.
Providing technical support, coaching, and mentoring to non-senior team members.
Act as the nominated representative of the company in relation to company secretary appointments for client entities.
Assist with complaints resolution and escalating client queries or issues.
Contribute to the achievement of the team’s KPIs.
Conduct Client reviews and action remediation as necessary; Recognize and contribute to the mitigation of risks.
Act as an authorized signatory and officer on client entities and in-house entities.
Participate in ad-hoc projects when required.
Responsibility for implementing and maintaining AML/KYC and Risk controls relevant to the position.
Requirements
Bachelors Degree in Business Adminstration, Law or related
Minimum 5 years of experience working in the administration of trust and client administration
Knowledge and experience of working under Malta and/or international company law, specifically as to holding and finance vehicles, financing, corporate transactions, incorporation and liquidation would be an advantage.
Great communication skills in English both written and spoken
Should you be interested in the above position, kindly forward a copy of your updated CV in English to Nuria de la Fuente on nuria@triskelconsulting.net or call on +34 641072389 (call and WhatsApp).