CRM Manager iGaming
Valencia, Spain
Our client is a digital services provider operating within the iGaming field. They are continuously growing and are always keen to connect with talented CRM professionals within the iGaming industry who are passionate about player engagement, lifecycle management, and data-driven retention strategies.
This is an open application covering multiple CRM roles across all levels of seniority — from mid-level and specialists to senior managers and leaders. If CRM is your strength and iGaming is your industry, we want to hear from you.
Please note: This role is 100% office-based in Valencia. Remote or hybrid work is not available.
🧠 What Youll Be Doing (Depending on Role & Seniority)
Planning, executing, and optimising CRM campaigns across multiple channels
Managing player journeys from onboarding to reactivation
Driving retention, engagement, and lifetime value (LTV)
Collaborating with Marketing, Product, Data, and VIP teams
Analysing campaign performance and player behaviour
Contributing to CRM strategy, innovation, and best practices
What Were Looking For
iGaming industry experience is essential
Strong understanding of player behaviour and retention mechanics
Data-driven mindset with a focus on performance and ROI
Experience working with CRM tools and automation platforms
Ability to work in a fast-paced, regulated environment
Strong communication and stakeholder management skills
English (professional working proficiency)
Additional languages are a plus
🔍 Who Were Looking For
We welcome applications from CRM professionals with experience in one or more of the following areas:
CRM Operations & Campaign Management
Player Lifecycle & Retention Strategies
Bonus & Promotion Strategy
VIP & High-Value Player CRM
Multi-channel CRM (Email, Push, SMS, In-App, Onsite)
CRM Platforms & Tools (e.g. Salesforce, Optimove, Braze, Smartico, Fast Track, custom CRM systems)
Senior CRM Manager
CRM Lead / Head of CRM
VIP CRM Manager
Lifecycle or Retention Manager
🚀 Why Apply?
Join a fast-growing iGaming environment with long-term career opportunities
Work alongside experienced CRM and marketing professionals
Be part of a dynamic, international team
Competitive salary and benefits aligned with experience level
📩 How to Apply
If youre a CRM professional in the iGaming industry and open to new opportunities in Valencia, we encourage you to apply — even if there is no specific role currently advertised that matches your profile.
Apply with your CV and a short summary of your CRM experience and seniority level.