Risk Analysts


Our client, a fast growing B2B provider for the iGaming field is expanding their risk and fraud team in Bulgaria and seeking to recruit Risk Analysts with experience in the iGaming field.


  • ‍Liaise with players on account-related issues, resolving problems and ensuring high levels of customer care

  • ‍Analyse customer deposits and account categories to prevent fraud, correct errors, and resolve problems

  • ‍Analyse records of Affiliate account to ascertain whether there are any irregularities

  • ‍Suggest improvements to procedures and systems in the interests of fraud prevention and customer care

  • ‍Investigate financial irregularities on accounts

  • ‍Work with colleagues in other departments to resolve account-related issues and prevent fraud

  • ‍Help maintain quality control and customer care through analysis of player contact

  • ‍Investigate risk issues relating to third-party processors

  • ‍Check user history


  • ‍Experience in Risk/KYC/AML within iGaming industry would be ideal

  • ‍Strong logical reasoning skills with an analytical approach

  • ‍Decision-making and problem-solving skills

  • Good communication skills and ability to effectively deliver feedback

  • ‍Self-motivation

  • ‍Ability to perform well under tight deadlines within a dynamic environmen

  • ‍Proficient command of Microsoft Office tools

  • ‍Proven aptitude for working in a team, as well as guiding and influencing others

  • Able to work on rotational shifts Monday to Friday and 2 weekends per month (5 days a week).